Identify Stakeholders and Concerns

A few key requirements for success:

• Deliver value in small steps, don’t try to do too much in one go
• Only capture data that is needed and that you can maintain, don’t capture data just because you have it
• Clearly define roles and responsibilities going forward, this is not a one-off task but an ongoing exercise

To identify key objectives and value drops:

• Engage with your key stakeholders to identify their areas of concern – a good way to do this is to identify the questions they have that can’t be answered, or take a long time to answer, such as:
  • What applications support a business capability/organisation?
  • What are the application/technology standards I should follow?
  • Where do we have risk?
  • Can we reduce costs?
  • And so on
• Create a list of Stakeholders and their needs

The Playbook can provide inspiration